2. Cynefin Framework Model

The Cynefin Framework was developed by Dave Snowden as a way of categorizing problems in terms of their characteristics and a broad recommended approach. The model consists of five domains into which a problem may be placed.
One can think of this framework as a useful guide to differing approaches that are appropriate for situations with varying degrees of certainty.
The Cynefin framework suggests four primary approaches, starting with situations of high certainty, and proceeding to situations with progressively lower degrees of certainty.
Leaders and decision-makers tend to get into trouble by estimating the degree of certainty in a situation to be higher than it actually is.